Trading Under BYO Travelcations Private Limited
Address: SCO 88, Ranjit Avenue, B Block, Amritsar – 143001, Punjab, India
Last Updated: 14-11-2025
BYO Tour Packages (“we”, “our”, “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.byotourpackages.com, engage with our services, or communicate with us through any platform including WhatsApp.
1. Information We Collect
We collect the following types of information:
a. Personal Information Provided by You
- Full name
- Email address
- Mobile number
- Travel details, preferences, dates, and group information
- Passport/ID details (only when required for booking flights/hotels)
- City, state, and billing details
- Communication data (via WhatsApp, phone calls, forms, live chat)
b. Payment Information
- We do not store credit/debit card details.
- Payments are processed securely through trusted payment gateways.
c. Automatically Collected Information
- IP address
- Device and browser type
- Pages visited on our website
- Time spent on pages
- Cookies & analytics data
2. How We Use Your Information
We use your information to:
- Process travel enquiries, bookings, confirmations, and customer support
- Personalize recommendations for destinations/packages
- Improve website functionality and user experience
- Send WhatsApp updates, promotional offers, reminders, and service alerts
- Communicate travel-related updates (hotel vouchers, driver details, itinerary updates)
- Enhance our marketing campaigns and remarketing activities
- Comply with legal, tax, and regulatory requirements
3. WhatsApp Communication & Consent
By submitting your phone number on our website, enquiry forms, or booking pages, you agree:
- To receive WhatsApp messages related to bookings, quotations, reminders, and important alerts
- To receive promotional messages, travel deals, and holiday offers
- That we may use WhatsApp Business API for automated updates
You can opt out anytime by sending STOP on WhatsApp.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Enable smooth browsing
- Analyse website performance and traffic
- Improve user experience
- Support advertising and retargeting campaigns
You may disable cookies in browser settings, but some features may not function properly.
5. Sharing Your Information
We do not sell your data to any third party.
We may share your information with:
- Hotels, resorts, drivers, tour operators, and travel partners (only if needed to fulfil your booking)
- Payment gateway providers
- Marketing tools/platforms (Google, WhatsApp API providers, email automation tools)
- Legal authorities (only when required)
All partners are required to maintain confidentiality.
6. Data Protection & Security
We use industry-standard security measures including:
- SSL encryption
- Secure server storage
- Restricted access to personal data
- Encrypted payment gateways
Although no online system is 100% secure, we continuously work to protect your data.
7. Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data (unless required for legal purposes)
- Opt-out of marketing and WhatsApp communication
To request changes, email us at: info@byotourpackages.com
8. Data Retention
We retain personal data only as long as:
- Required to fulfil bookings
- Necessary for legal, accounting, or regulatory purposes
- Needed to improve our customer service and operations
Unnecessary data is securely deleted.
9. Children’s Privacy
Our services are not intended for individuals under 18.
We do not knowingly collect information from minors.
10. Third-Party Link
Our website may link to partner sites or travel suppliers.
We are not responsible for their privacy practices.
We advise reviewing their respective privacy policies.
11. Changes to This Privacy Policy
We may update this policy from time to time.
Any changes will be posted on this page with a revised date.
12. Contact Information
For questions or concerns about this Privacy Policy:
BYO Tour Packages
Trading Under BYO Travelcations Private Limited
SCO 88, Ranjit Avenue, B Block, Amritsar – 143001
Email: info@byotourpackages.com
Phone/WhatsApp: +91 9878730549
Website: www.byotourpackages.com